Since Kershaw KnivesKershaw Knives will return the original item without a replacement. To request parts, please use the Parts Request Form.
Be sure to include the model number of your product. If we have previously replaced your knife blade, there may be no markings on the blade. You may send multiple products with this single form; click “Add a Product” for additional space. After 30 days we will repair or replace items that have manufacturing defects. ©2020 Escape Distributions, Inc. All rights reserved.
Save a copy of the form for your records. To keep your Kershaw on the job, we are happy to provide these free replacement parts: Please note: We can only ship replacement parts to the USA, Canada, and Mexico. This can be true with discontinued models for which we may no If the knife has a sheath, place it in its sheath.
Kershaw Knives/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse
Parts can be sent only to the USA, Canada, and Mexico. Please click the box beside all parts you are requesting: The store will not work correctly in the case when cookies are disabled. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. PLEASE SHIP FOR SERVICE. If your order is not received, it is the responsibility of the customer to notify us. If you accidentally broke your Kershaw folding knife's blade, we have good news. If we cannot repair a knife that has sentimental value, we can return it to you. Satisfaction Guaranteed! Also note that replacement blades may or may not have the laser blade etching; in other words, a replacement blade may be entirely blank. To have a blade replaced, just add the $10 fee to your payment when you send in your knife and make a note in the “Reason for Service” box on the form. If not, just email our warranty team for more information. Package the items safely. To ensure you get a lifetime of service from your Kershaw, our products are backed by a Limited Lifetime Warranty against manufacturing defects.
We are not responsible for damage to or loss of items that are not properly packaged and shipped. © 1971-2020 Atlanta Cutlery™ - All rights reserved.
Not all blades are available at all times. Any Please complete the information below (model number is on the blade). However, our walk-in service is not open at this time. Please
Choose the one that matches your knife.
Kershaw Knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. However, we know that some of you put a special edge on your knives. warranty. Offer valid only for new sign-ups. Let us know whether any of these items have sentimental value. Thank you for choosing Kershaw. *By signing up you agree to receive emails with Atlanta Cutlery Corp., special offers, promotions and messages tailored to your interests. The voucher value can then be applied to the purchase of a The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage, or breakage due to improper use, improper maintenance, accidents, loss, or theft. Kershaw blades that have broken due to a manufacturing defect will be replaced under warranty, free of charge, as always. We can replace your knife's blade for you, returning it to good working order for just $10. of the product. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Review the shipping information and complete the Warranty/Service Form below. Accidents happen.
If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. All boxes sent in with warranty shipments will be recycled. If you have a serrated Kershaw or Kershaw scissors, we will be happy to hone them for you, but we cannot sharpen them.
You can make note of your model number in the Message area below.
Kershaw knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. We use cookies to make your experience better. Please see the Warranty Shipping Form Instructions and Form to send back any KAI-USA, LTD knives for warranty service.
Tip #1: Sheath or wrap fixed-blade knives and kitchen knives. Mislabeled or mis-declared shipments can cause extended delays through customs. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. We reserve the right to make changes to this warranty at our discretion and without notice. For the best experience on our site, be sure to turn on Javascript in your browser. Nevertheless, it is a genuine Kershaw blade. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Simply send your knife in according to warranty instructions.
On one copy, add your credit card information or include a check or money order for the $7 Shipping and Processing Fee. warranty. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as "warranty service.". Home ; Customer Service; Customer Service . We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our Warranty Department. YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. To keep your Kershaw on the job, we are happy to provide a selection of free replacement parts. We'll replace the blade for you and return it to you.
Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Bolt/Button/Top Lock Folding Pocket Knives, About Us Video - Where to Buy a Pocket Knife, Active Coupon Codes for Knife Country USA. Please click on "Available Kershaw Replacement Parts" on the right of this page for a complete list.
For the best experience on our site, be sure to turn on Javascript in your browser. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage, or breakage …
The model number is found on the back side of the blade, near where the blade meets the handle. Be first to know about the new products and get exclusive offers. This is an IRON-CLAD GUARANTEE!
We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Kershaw Knives does not warrant its products against normal wear or misuse. We are family owned & operated. Include a copy of the form with the items you are sending for warranty service. Warranty Work: Our return policy is a 30 day policy from the date the order is placed. No tracer will be placed after 60 days. Please be advised that we do not stock all parts for all import models at all times and we may not have parts for discontinued models. Knives with XXXX on their blades are factory seconds and are not eligible for repair or replacement. Kershaw Knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. Due to the complexity and constantly changing nature of these laws
If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee. If there is any issue with your parts request, our warranty team will contact you. Please use a box; envelopes are not recommended. and regulations, it is the responsibility of the buyer to investigate and comply with the laws and
not be able to be repaired or replaced. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. Please allow up to six weeks for processing, including delivery time. The Limited Lifetime Warranty does not apply to the TX Tool, Fire Starter, or Kershaw Oil. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Honing simply brings the edge back to true; it does not remove metal from the shears.
COVID-19 Update: We are open for business and are taking orders and shipping as normal.
We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained.
If you need service for an automatic knife, be sure to read the information there and include the required form with your knife. Throwing knives and knives developed for stabbing have a distinctly