It features more than 350 entertainment channels including Netflix, Amazon Instant Video, Hulu Plus, Pandora, Angry Birds and HBO GO. This is the best way to live chat with Roku because 107,868 customers have used it over the last 18 months to reach customer service and told … But sometimes chatting is inconvenient or not preferred, in which case Roku usually prefer to call their phone number, which we provide a link to above. With LiveChat onboard, his work is a bit easier. In 2011 these numbers doubled. Enjoy a $1 one-week trial membership and get help from a real person now. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. Enjoy a $1 one-week trial membership and chat with a live expert now. Are you already getting the best deal? Which smart TV sets and streaming devices do you support? Get guidance for specific issues. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Roku management knew well they needed to distinguish their product from their largest competitors and that is why one of the most important points of Roku’s strategy was to make customer service their main advantage. Need refund for something I thought was a free trial now it has taken **. Roku Customer Service Phone Number+1(844) 305-7049 Roku is a line of digital media players and provides access to various online services. Sharing is what powers GetHuman's free customer service contact information and tools. Available: call now & skip the wait! Peacock TV Streaming Service on Roku New on Netflix What is a Smart TV? Enjoy a $1 one-week trial membership and chat with a live techician now. Get guidance for specific issues . More how-tos for Roku customer support problems. Roku utilizes help desk integration to display chat invitations in Zendesk and automatically pass the chat transcript to the CRM. The company was founded by Anthony Wood, inventor of the DVR. Developers Advertise with us Affiliate program Become a beta tester Service providers. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Roku provides the simplest way to stream entertainment to your TV. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. Since online chat is only one of several internal systems used at Roku to make agents’ work easier more of LiveChat’s features are used, for instance customer ID provided in the pre-chat form is automatically passed further and used by the internal systems. I cant hear the voices in the movie I rented in row*. My ruku keep loading and there’s not a issue with my internet connection. All Roku Contact Information. I got charged twice for roku **. I was charged $*. See our other products: ChatBot - AI bot platform | HelpDesk - support ticket system | KnowledgeBase - help center for website. Menu. Meanwhile, since the new Apple TV came out, Roku’s sales doubled because Apple helped bring a lot of new attention and awareness to web TV set-top boxes. Roku Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. The first Roku model was developed in collaboration with Netflix. I’m trying to connect my Roku remote to my Roku tv. ** what's going on. I ordered a replacement remote for my Roku * XD for $**.**. The adoption on the new system went fine. California-based company relied on outsourced and in-house support teams, offering phone support and online help desk between 8am and 8pm PST. Refund a Charge call toll free +1(888)*307*0701* helpful number. While Roku does offer live chat as a way to get help, they also have a phone number. Roku Customer Service My friend happens to face the same issue few months back. If you are a security researcher and you believe you have found a security issue, use PGP to e-mail the details of your findings to security@roku.com.For help using PGP to protect the message, go to the Roku Security Team Public PGP Key. Can I watch on multiple devices? They are considered to be part of the following sectors and industries: Consumer Discretionary, Consumer Durables & Apparel, Household Durables, Consumer Electronics. Asked about negative experience with LiveChat, Vincent points to canned responses: “We’ve been using them from the beginning, but once we’ve grown, they became cumbersome and require optimization. http://support.roku.com/entries/413244-contact-support. First stops on the way include Canada and the UK, before further European expansion. At this moment Roku has up to 75 concurrent agents using LiveChat, while the total number of agents exceeds 200! Please let us know so we can keep sharing the best possible information with other customers.